Consumer Protection and Role of Consumer Courts in Punjab

Currently, only seventeen out of thirty six districts of Punjab have consumer courts. The main role of these consumer courts is to protect the interests and rights of customer. The purpose of this research is to find out whether these courts are performing this role well and for this purpose; this study carefully examines the decisions of these courts and their number and concludes that these courts have been able to perform this role effectively. But the establishment of consumer courts in all districts of Punjab is an urgent need of time to provide justice to the customer at his doorstep.