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The Impact of Work Demands and Work Group Support on Emotional Exhaustion among Medical Doctors: A Moderating Analysis
Abstract
The study intended to find out predictive relationship between work demands and emotional exhaustion among medical professionals with buffering function of work group support. Cross sectional research method was used during this research. Based on convenient sampling technique 226 medical doctors were approached from Islamabad and Rawalpindi. Their responses were recorded on self-report measures of study variables. Amos was used to analyze the model fit in relation to research plan. The results of the study show that there is a significant directional relationship between work demands and emotional exhaustion. Medical doctors are facing numerous work demands which are leading them towards emotional exhaustion which is unavoidable because of nature of their work, whereas high level of work group support may lessen the level of emotional exhaustion caused by their work demands. It is recommended that their work place resources must be improved to facilitate them. Their long duty shifts should be adjusted as per standard working hours and number of on duty doctor should be adequate to meet the needs of indoor patients and emergency conditions. Limitations experienced by researcher include the sampling technique which was selected convenient so the results cannot be generalized to all doctors in Pakistan.
Authors
Dr. Umi Lela
Head of Department, Humanities and social sciences, GIFT University, Gujranwala, Punjab, Pakistan
Dr. Muhammad Latif
Assistant Professor, Incharge Department of Education, GC Women University Sialkot, Punjab, Pakistan
Dr. Mubashar Hanif
Deputy Director Research, Association for Academic Quality (AFAQ), Islamabad, Pakistan
Keywords
Emotional Exhaustion, Medical Doctors, Work Demands, Work Group Support