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How to Cite
Knowledge Management and Organizational Performance: Mediating Role of Organizational Learning: A Study of Corporate Sector in Pakistan
Abstract
The purpose of this paper is to observe the role of organizational learning and knowledge management in organizational performance of service sector in Pakistan. The key aim for carrying on this research is to acknowledge the growing importance of knowledge management and organizational learning for organizations working in this knowledge economy. In Pakistan, service sector is an important source of economic development and on the while, it is facing fierce competition in the marketplace because of the following factors such as the world has now changed to a global village thus industry boundaries are collapsing and regulatory organizations are becoming deregulatory resulting continual and abrupt changing environmental trends. The rate of learning should be parallel to the rate of change taking place. Thus, there is an immense need for organizations to manage their intangible asset i.e. human knowledge. For empirical analysis, a measurement scale was adapted and the questionnaires were distributed among 60 organizations working in Islamabad/Rawalpindi, Lahore, Multan, and Bahawalpur. The study employed SPSS and AMOS for analyses. The study found strongly positive correlations between knowledge management, organizational learning, and organizational performance
Authors
Dr. Bilal Anwar
Assistant professor, Department of Business Administration, University of Sahiwal, Punjab, Pakistan
Muhammad Abdullah
Assistant Professor, Department of Management Sciences, Khwaja Fareed University of Engineering and Information Technology, Rahim Yar Khan, Punjab, Pakistan
Gohar Farid
M S Scholar, Department of Management Sciences, Bahauddin Zakariya University, Multan, Punjab, Pakistan
