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Impact of Abusive Supervision on Work Engagement: Mediation by Organizational Justice and Moderation by Resilience
Abstract
The study investigated the mechanism through which abusive supervision impacts employee work engagement. Organizational justice was tested as mediator and resilience as moderator over the aforementioned relationship. A sample of 396 employees was contacted from 3S (Sales, Spare Parts and Services) and 2S (Spare Parts and Services) dealerships of automobiles sector of Pakistan using convenience sampling, time-lag technique and structured questionnaires and was analyzed by using SPSS and Smart PLS software. Findings support the relationships as hypothesized in the study. Current study contributed to the destructive leadership and organizational justice literature by highlighting the mechanism behind negative outcomes of abusive supervision relating to employees work engagement and organizational justice. Managers, therefore, need to take measures for discouraging abusive supervision at the work place and should find ways to develop resilience in the employees. In the end the limitations of the study and recommendations were also discussed.
Authors
Rizwan Khan
Ph. D Scholar, Air University School of Management, Air University, Islamabad, Pakistan
Aqsa Jalil
Ph. D Scholar, Riphah School of Leadership,
Dr. Zargham Ullah Khan
Assistant Professor, Hailey College of Banking and Finance, University of the Punjab, Lahore, Pakistan
Keywords
Abusive Supervision, Employees’ Discretionary Behaviors, Organizational Justice, Resilience, Work Engagement
