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Identifying the Major Causes of Interpersonal Conflicts of Teachers and Managing Strategies of Conflicts at Secondary Schools in Rawalpindi
Abstract
The objectives of this study were to find out the major causes of interpersonal conflicts of teachers and managing strategies of conflicts at Secondary schools and to compare the opinions of head teachers and SSTs regarding causes of conflicts and managing strategies for conflicts at Secondary level. The design of the research study was descriptive and all the Head teachers (388) and Secondary school teachers (1300) were population of the study. The sample of the study was comprised of (194) Head teachers and (260) Secondary school teachers which was selected through random sampling technique. In order to collect data, a validated questionnaire was used by the researcher. The major findings of the study showed that majority of the head teachers and secondary school teachers favoured that personal antagonism, a lack of civility, intolerance among teachers, misinterpreted communication, incompatible goals, and stressful environment, personal differences were main causes of interpersonal conflicts and suggested the strategies of accommodating, collaborating, competing and avoiding for handling the interpersonal conflicts. On the basis of findings, the major recommendations were given by the researcher.
Authors
Dr. Basharat Ali Khan
Lecturer (Education), Higher Education Department Lahore, Punjab, Pakistan
Dr. Asghar Abbas
Teacher, School Education Department Lahore, Punjab, Pakistan
Dr. Sadia Dilshad
Senior Subject Teacher, Islamabad Model College for Girls G.9/2, Islamabad, Pakistan
Keywords
Conflict, Head teachers, Interpersonal Conflict, Management, Strategies
