ISSN(Print):   2664-0422 - ISSN(Online):   2664-0430 - ISSN-L:   2664-0422
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PAKISTAN SOCIAL SCIENCES REVIEW (PSSR)

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RESEARCH OF SOCIAL SCIENCES (SMC-PRIVATE) LIMITED(ROSS) & PAKISTAN SOCIAL SCIENCES REVIEW (PSSR) adheres to Creative Commons Attribution-Non Commercial 4.0 International License. The authors submitting and publishing in PSSR agree to the copyright policy under creative common license 4.0 (Attribution-Non Commercial 4.0 International license). Under this license, the authors published in PSSR retain the copyright including publishing rights of their scholarly work and agree to let others remix, tweak, and build upon their work non-commercially. All other authors using the content of PSSR are required to cite author(s) and publisher in their work. Therefore, RESEARCH OF SOCIAL SCIENCES (SMC-PRIVATE) LIMITED(ROSS) & PAKISTAN SOCIAL SCIENCES REVIEW (PSSR) follow an Open Access Policy for copyright and licensing.

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Exploring the Intervening Role of Top Management Support in the Successful Implementation of ERP: An Empirical Evidence from the Manufacturing Industry of Pakistan

Abstract

The successful implementation of the Enterprise Resource Planning (ERP from now) system is a matter of key concern for professionals in Pakistan. The study investigates the impact of three critical factors on the successful implementation of ERP in organizations. A theoretical framework is established with some hypotheses following Structural Equation Modelling (SEM) to analyze the gathered data utilizing Smart-PLS (SEM) software. Data collection was done through a survey applying 5 points Likert scale structured questionnaire. The questionnaires were distributed to a group of 142 managerial level employees in 18 public & private limited companies in Pakistan. The findings exhibit that both communication and team composition significantly influence the successful implementation of ERP systems. Likewise, the moderating role of top management support is also found inevitable as it has a strong positive impact on the relationship of both indicators. The outcomes may support ERP professionals and decision-makers in Pakistan for successful ERP execution in the future.

Authors

  • Aasir Ali
  • Lecturer, Noon Business School, University of Sargodha, Sargodha, Punjab, Pakistan
  • Dr. Naveed Mushtaq
  • Assistant Professor, Noon Business School, University of Sargodha, Sargodha, Punjab, Pakistan
  • Ayesha Bakhtawar
  • MS Scholar, Noon Business School, University of Sargodha, Punjab, Pakistan

Keywords

Communication, ERP Implementation, Team Composition, Top Management Support

DOI Number

10.35484/pssr.2022(6-II)23

DOI Link

http://doi.org/10.35484/pssr.2022(6-II)23

Page Nos

251-261

Volume & Issue

v6-2

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Creative Commons License
Pakistan Social Sciences Review (PSSR) by RESEARCH OF SOCIAL SCIENCES (SMC-PRIVATE) LIMITED(ROSS) is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Based on a work at https://pssr.org.pk/

Pakistan Social Sciences Review (PSSR), Developed by M. Yaseen

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